5 Challenges Online Sellers Face in the Global Market

To be an online seller, there is not just a story of successful moments or pictures of your mountain parcel to be shared on social media. It requires enormous hard work to be done. In this digital era, online sellers had a good advantage to penetrate the market. Huge online marketplace in Malaysia including Shopee, Lazada, and PGMall are all the best platform to start with.

These local companies are suitable for the local market, but what about global sellers like you? Online shopping on multiple platforms can benefit the business, but the challenges in global might sound too risky for some. In this article, there is some information that can bring good preparation to your global online business.

Price

Indeed, the price will be a crucial part of online business. Online sellers in Malay, Chinese and Indian communities are willing to pay, but for global business, the price is influenced by other factors including the based price and the advertising fees.

With the emerging digital tax for eCommerce players in Malaysia, it will be another way to put a good margin on every product you sell on platforms, such as eBay, Etsy, and Taobao.

Payments

Good money needs a very good cash flow to operate. Put aside the transaction fees that are included in your products. It ranged from 0.5 to 1% for every transaction for the eCommerce platform. For your own website, use any payment gateway that suits you best.

Language

This is one of the unique online marketplace business challenges. 70% of online users are not native English language. It is a surprising fact that the majority didn't use English as the medium in online shopping. So, the perfect way is to hire any language expert to penetrate certain regions, especially in China.

Loyalty

In the online marketplace, it is hard to retain existing customers. The price war on eCommerce platforms allows customers to have optional products. It might be useful if you gather all the great reviews to get your products going

Shipping

This is the most important part. Shipping goods to customers will be a headache once you don’t know the best shipping courier to deliver. In the market, there are several couriers that offered competitive prices such as FedEx, Aramex, and EMS. Another alternative, you can contact directly to any courier outlet nearby. Sometimes you can get good prices too!

That is just a small bump to your global business journey. It might be not easy at first, but it will get better if you partnered with us, EziParcel, the one-stop hub that can pack, consult the best courier service, and deliver your products safely to your customer.

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